Enterprise Data and Digital Product Leader with over 25 years of combined experience across systems engineering, digital observability, and product management. Most recently served as Director of Product Management at Quantum Metric, directing cross-functional initiatives focused on mobile and web customer observability, digital experience analytics, and enterprise data-as-a-service (DaaS) personalization.
Parallel to my enterprise product leadership, I am the founder and lead software developer at Voxetta Labs, engineering privacy-first native mobile applications and accessible web products using Swift, SwiftUI, and modern web architectures. As I complete my Bachelor of Science in Applied Technology at University of Maryland Global Campus (UMGC), my academic work synthesizes deep systems engineering fundamentals with scalable, customer-centric product execution.
Completing my Bachelor of Science in Applied Technology at UMGC represents the formal integration of enterprise infrastructure experience with cutting-edge applied technology principles. The program has reinforced my foundation in scalable system design, applied cybersecurity, and data ethics, directly sharpening my methodology for delivering software architectures that meet stringent enterprise reliability and security benchmarks.
Context & Challenge: Enterprise clients operating complex digital properties struggled with cross-platform customer friction, data silos, and latency in detecting anomalies across high-traffic web and mobile channels.
Action Taken: Directed product delivery for customer session analytics and white-label DaaS personalization pipelines, unifying real-time user session capture with downstream marketing automation platforms.
Outcome & Impact: Enabled enterprise partners to identify bottlenecks in real time, drastically reducing mean time to resolution (MTTR) for critical customer journey issues and boosting campaign conversion.
Context & Challenge: Web-based interactive puzzle platforms frequently overlook accessibility requirements, creating visual and cognitive barriers for users relying on assistive navigation.
Action Taken: Designed and engineered Colorlign strictly to conform with WCAG 2.2 AA/AAA guidelines, implementing three discrete modes (Rush, Formation, Together), dynamic contrast engines, and full keyboard-only navigation.
Outcome & Impact: Shipped a production-grade, highly responsive web application proving that accessibility compliance can integrate seamlessly with interactive game design.
Context & Challenge: Equipment lifecycle and usage tracking apps often compromise privacy by relying on continuous third-party cloud analytics and heavy recurring subscriptions.
Action Taken: Architected Gear-Life in Swift and SwiftUI using on-device persistence combined with private Apple CloudKit sync, delivering asset lifecycle indexing with zero backend infrastructure overhead.
Outcome & Impact: Published directly to the Apple App Store, maintaining active production updates (version 1.3) with full end-user privacy and zero recurring backend costs.